Contact’s and FAQ’s
Badge Issuer Contact:
For questions related to your Acclaim badge earner account and profile, as well as issues related to claiming your badge after receiving a notification, go to http://support.youracclaim.com.
General Badge Program inquiries:
For general inquiries related to the IBM Digital Badge Program, contact firstname.lastname@example.org.
Frequently Asked Questions:
IBM leverages the services of Pearson VUE Acclaim (a 3rd party) to assist in the administration of the IBM Open Badge Program. In order to issue you an IBM Open Badge, your name, email address and badge earned will be shared with Pearson VUE Acclaim to facilitate the transaction of issuing you a badge. Pearson VUE Acclaim will treat your details in a manner consistent with IBM's policies. Once your badge is issued, you will receive an email notification from Acclaim, at which point you will have the option to accept the badge.