Contact’s and FAQ’s
Badge Issuer Contact:
For questions related to your Acclaim badge earner account and profile, as well as issues related to claiming your badge after receiving a notification, go to http://support.youracclaim.com.
General Badge Program inquiries:
For general inquiries related to the IBM Digital Badge Program, contact firstname.lastname@example.org.
Frequently Asked Questions:
IBM leverages the services of Credly's Acclaim platform, a 3rd party data processor authorized by IBM and located in the United States, to assist in the administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and badge earned) will be shared with the Credly's Acclaim platform. You will receive an email notification from Acclaim with instructions for claiming the badge. Your personal information is used to issue your badge and for program reporting and operational purposes. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement here: https://w3.ibm.com/w3publisher/w3-privacy-notice.